Privacy Policy

1. Introduction

TextPixora is an online AI Image Generator from Text that allows users to enter written prompts and generate digital images using artificial intelligence technology.

This Privacy Policy applies when you:

• visit textpixora.com;
• register or manage a TextPixora account;
• enter prompts into our AI tools;
• generate or download images;
• purchase credits, plans, subscriptions, or digital services;
• contact our support team;
• subscribe to communications; or
• otherwise interact with TextPixora.

By using our website and services, you acknowledge the processing practices described in this Privacy Policy.

Where applicable law requires consent for a particular activity, we will request consent separately.

2. Business Information

Legal Business Name: COMPUTER ABC SYSTEMS CENTRE LTD

Trading Name: TextPixora

Website: textpixora.com

Company Registration Number: 16243442

Registered Address: Dept 6165, 43 Owston Road, Carcroft, Doncaster, DN6 8DA, United Kingdom

General Email: [email protected]

Support Email: [email protected]

Where applicable under data protection law, COMPUTER ABC SYSTEMS CENTRE LTD acts as the data controller for personal information where it determines how and why that information is processed.

3. Information We Collect

The information we collect depends on how you interact with TextPixora.

Account Information

When you register or use an account, we may process:

• your name;
• email address;
• username;
• account identifier;
• authentication information;
• account settings;
• login activity; and
• account preferences.

AI Prompts and Generated Content

When using our AI image-generation tools, we may process:

• text prompts;
• generation instructions;
• selected styles;
• image preferences;
• generation parameters;
• generated images;
• generation history;
• download activity; and
• related usage information.

Users should avoid entering confidential, sensitive, financial, medical, identification, or other unnecessary personal information into AI prompts.

Transaction Information

When you purchase credits, plans, subscriptions, or other digital services, we may process:

• billing name;
• billing address where required;
• country or region;
• transaction reference;
• selected plan;
• purchase history;
• payment status;
• invoice information; and
• limited payment metadata.

Sensitive payment credentials are generally handled directly by payment processors.

Technical and Usage Information

We may automatically receive information such as:

• IP address;
• browser type;
• device information;
• operating system;
• referring pages;
• pages visited;
• login information;
• session information;
• feature usage;
• approximate location derived from technical information;
• error logs; and
• security information.

Communications

If you contact us, we may collect your name, email address, account information, message, attachments, complaint details, and other information you voluntarily provide.

4. How We Collect Information

We may collect information directly from you when you:

• create an account;
• submit an AI prompt;
• generate or download images;
• make a purchase;
• contact customer support;
• subscribe to emails;
• submit feedback;
• participate in promotions; or
• request assistance.

Certain information may also be collected automatically through cookies, server logs, analytics tools, security systems, and similar technologies.

We may additionally receive limited information from service providers involved in payments, hosting, authentication, analytics, security, and technical infrastructure.

5. How We Use Personal Information

We may use information to:

• create and manage user accounts;
• process text prompts;
• generate AI images;
• provide downloads and generation history;
• process payments and purchases;
• allocate purchased credits or services;
• manage subscriptions;
• provide customer support;
• investigate technical problems;
• maintain platform security;
• detect fraud or abuse;
• improve website functionality;
• analyse service performance;
• communicate important service information;
• manage marketing preferences;
• comply with legal obligations; and
• establish or defend legal claims.

We only use personal information for purposes reasonably connected with operating, securing, and improving TextPixora.

6. AI Prompts and Generated Images

TextPixora processes user instructions through automated AI systems to create visual content.

Prompts, settings, generated images, and related technical information may be processed as necessary to:

• perform requested image generation;
• display generation results;
• maintain account functionality;
• provide generation history where available;
• detect misuse;
• troubleshoot technical errors; and
• maintain service security.

Where third-party AI infrastructure or cloud providers are used, limited information necessary to provide the requested service may be transmitted to those providers.

Users should not submit information they do not have permission to use or information that contains unnecessary sensitive personal data.

7. Cookies and Tracking Technologies

TextPixora may use cookies and similar technologies to operate and improve the website.

Essential Cookies

Essential technologies may support:

• account authentication;
• session management;
• website security;
• fraud prevention;
• preference management; and
• core platform functionality.

Functional Cookies

Functional cookies may remember certain preferences to make the website easier to use.

Analytics Cookies

Analytics tools may help us understand website traffic, user interactions, technical performance, and feature usage.

Marketing Cookies

Where implemented, marketing or advertising technologies may help measure campaigns or provide relevant advertising.

Where applicable law requires consent, non-essential cookies will be used only after appropriate consent has been obtained.

Users may manage available choices through our cookie controls or browser settings.

Additional information may be provided in our separate Cookie Policy.

8. Legal Basis for Processing

Where UK GDPR, EU GDPR, or similar privacy legislation applies, we rely on an appropriate lawful basis.

Performance of a Contract

We may process information where necessary to provide accounts, AI image generation, purchased credits, subscriptions, digital services, or other requested functionality.

Consent

Consent may be relied upon for certain marketing communications, optional cookies, or other activities where required.

Legitimate Interests

We may process information where reasonably necessary for legitimate purposes such as:

• improving our platform;
• maintaining security;
• preventing abuse;
• preventing fraud;
• understanding website usage; and
• protecting our legal rights.

Legal Obligations

Information may be processed when necessary to meet legal, accounting, taxation, regulatory, or law-enforcement requirements.

Other lawful bases may apply where permitted by applicable privacy law.

9. Payments and Digital Purchases

TextPixora provides digital services, which may include AI image generation, usage credits, subscriptions, or other paid functionality.

Customer information may be processed to:

• confirm payments;
• activate purchased services;
• allocate credits;
• manage subscriptions;
• maintain transaction records;
• investigate unsuccessful payments;
• manage cancellations;
• process eligible refunds; and
• handle payment disputes.

TextPixora does not currently require physical shipping information unless necessary for billing, verification, or another legitimate purpose.

Refund and cancellation conditions are explained separately in our applicable refund and service terms.

10. Payment Security

Payments may be handled by reputable third-party payment processors.

Depending on the payment method, the payment provider may receive information necessary to authorise and complete the transaction.

TextPixora does not intentionally store:

• complete payment-card numbers;
• CVV or security codes;
• online banking passwords;
• banking authentication credentials; or
• similar confidential payment security information.

Payment processors may be subject to PCI DSS or other applicable payment-security obligations.

TextPixora may retain limited transaction information such as payment status, transaction identifiers, purchased services, and billing records.

11. Third-Party Services

TextPixora may use trusted third-party services to operate its platform.

These may include providers of:

• website hosting;
• cloud infrastructure;
• AI processing;
• database services;
• payment processing;
• analytics;
• email delivery;
• authentication;
• security;
• fraud prevention;
• customer support tools; and
• professional services.

These providers may process limited personal information where necessary to perform services for TextPixora.

Where providers act as independent controllers, their processing may also be governed by their own privacy policies.

12. Data Sharing

TextPixora does not sell or rent personal information to third parties for their independent commercial use.

Information may be shared where reasonably necessary with:

• hosting and infrastructure providers;
• AI technology providers;
• payment processors;
• security and fraud-prevention providers;
• analytics providers;
• professional advisers;
• regulators;
• courts;
• law-enforcement authorities; or
• business successors.

Information may also be disclosed where required by applicable law, court order, regulatory obligation, or valid legal process.

If TextPixora or its operating business is involved in a merger, acquisition, restructuring, or sale, relevant information may be transferred as part of that transaction subject to applicable privacy protections.

13. International Data Transfers

Some providers used by TextPixora may process information in countries outside the United Kingdom.

Where international transfers are subject to data protection restrictions, appropriate safeguards may be used.

Depending on the circumstances, these may include:

• adequacy regulations or recognised adequate jurisdictions;
• the UK International Data Transfer Agreement;
• the UK Addendum to approved EU Standard Contractual Clauses;
• Standard Contractual Clauses where applicable; or
• another legally recognised transfer mechanism.

The protection used will depend on the countries, service providers, and applicable privacy laws involved.

14. Data Security

We take reasonable organisational and technical measures designed to protect personal information.

Depending on our technical environment, security measures may include:

• SSL/TLS encrypted connections;
• secure hosting;
• authentication controls;
• restricted administrative access;
• access-management procedures;
• firewalls;
• monitoring;
• application and server security;
• backups;
• software updates;
• security logging; and
• fraud-prevention measures.

However, no online platform, transmission method, or electronic storage system can be guaranteed to be completely secure.

Users are responsible for keeping account passwords and login credentials confidential.

15. Data Retention

TextPixora retains personal information only for as long as reasonably necessary for the purpose for which it was collected.

The appropriate period may depend on:

• account activity;
• AI generation functionality;
• transaction records;
• legal obligations;
• taxation and accounting requirements;
• security requirements;
• fraud prevention;
• customer-support history;
• disputes;
• legal claims; and
• user preferences.

Prompts, generated images, and generation history may be retained where necessary to provide platform functionality, maintain user accounts, investigate misuse, resolve technical problems, or meet legal requirements.

When information is no longer reasonably required, it may be deleted, anonymised, or otherwise securely disposed of in accordance with our practices and applicable law.

16. Your Privacy Rights

Depending on applicable privacy legislation and your location, you may have rights concerning your personal information.

These may include the right to:

• access personal information;
• request correction;
• request deletion;
• request restriction of processing;
• object to certain processing;
• request data portability where applicable;
• withdraw consent;
• object to direct marketing;
• manage cookie preferences; and
• lodge a complaint with an appropriate supervisory authority.

Certain rights may be subject to lawful limitations or exemptions.

We may request reasonable information to confirm your identity before processing a privacy request.

Privacy requests can be sent to [email protected].

17. Children's Privacy

TextPixora is not designed to knowingly collect personal information from children in circumstances where parental or guardian authorisation is legally required.

Users must meet the applicable age requirements for using online services in their jurisdiction.

We encourage parents and guardians to supervise children's internet activity where appropriate.

If we discover that personal information belonging to a child has been collected contrary to applicable legal requirements, we may take reasonable steps to restrict or delete the information.

18. Fraud, Security and Data Breaches

TextPixora may use security systems and technical measures to identify:

• suspicious login attempts;
• unauthorised account access;
• payment fraud;
• automated abuse;
• excessive requests;
• malicious activity; and
• misuse of platform features.

If a personal-data security incident occurs, we may investigate the event, contain affected systems, assess the potential risk, address relevant vulnerabilities, and implement reasonable remediation measures.

Where applicable law requires notification to users or a regulatory authority, we will take appropriate steps to meet those obligations.

19. Marketing Communications

Where legally permitted, users may receive promotional emails about TextPixora services, platform features, offers, or updates.

Where consent is required, promotional messages will be sent only after appropriate permission has been obtained.

Users may unsubscribe from marketing communications using the unsubscribe option provided in the relevant message or by contacting us.

Opting out of marketing does not prevent important transactional or service communications, such as:

• account-security messages;
• password-reset communications;
• transaction confirmations;
• subscription notices;
• service changes; or
• important legal updates.

20. Third-Party Links and User Content

TextPixora may provide links to third-party websites or online services.

Those websites operate independently and may follow their own privacy practices. We encourage users to review third-party privacy notices before submitting information.

Where TextPixora allows users to submit reviews, comments, testimonials, images, feedback, or public gallery content, information intentionally posted publicly may be visible to others.

Users should not include private, confidential, or sensitive personal information in publicly accessible content.

21. Automated Technologies

Artificial intelligence is fundamental to the TextPixora service.

Automated technologies are used to interpret prompts and generate requested images.

Other automated technologies may also be used for purposes such as:

• detecting suspicious activity;
• identifying potential fraud;
• preventing abuse;
• personalising certain platform features;
• analysing usage patterns; and
• improving technical performance.

Where applicable law provides specific rights relating to automated decision-making that produces legal or similarly significant effects, those rights will be respected.

22. Account Closure and Data Requests

Users may contact [email protected] to request account closure, correction of personal information, or deletion of information where applicable.

Closing an account does not necessarily mean that every record will immediately be deleted.

Certain information may need to be retained for purposes including:

• payment records;
• accounting requirements;
• legal obligations;
• fraud prevention;
• dispute resolution;
• security investigations;
• chargebacks; and
• establishing or defending legal claims.

Requests will be handled in accordance with applicable privacy-law requirements.

23. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• our services;
• AI technology;
• data-processing activities;
• service providers;
• payment systems;
• legal obligations;
• security practices; or
• regulatory requirements.

Where appropriate, significant changes may be communicated through our website, user accounts, or email.

Users are encouraged to review this Privacy Policy periodically.

Effective Date: 25 September 2026

Last Updated: 25 September 2026

24. Governing Privacy Law and Compliance

Because TextPixora is operated by a United Kingdom registered company, our processing activities may be subject to UK privacy and electronic-communications requirements.

Depending on the nature of the processing and the location of users, relevant laws may include:

• the UK General Data Protection Regulation (UK GDPR);
• the Data Protection Act 2018;
• applicable provisions introduced or amended through the Data (Use and Access) Act 2025;
• the Privacy and Electronic Communications Regulations 2003 (PECR); and
• the EU General Data Protection Regulation (EU GDPR) where its territorial requirements apply.

Other national privacy laws may apply depending on where services are offered and where individual users are located.

TextPixora does not claim compliance with laws, certifications, or security standards that do not apply to its actual activities.

25. Contact Us

For questions about this Privacy Policy, personal information, account privacy, or a privacy-rights request, contact:

COMPUTER ABC SYSTEMS CENTRE LTD

TextPixora

Website: textpixora.com

Company Registration Number: 16243442

Registered Address: Dept 6165, 43 Owston Road, Carcroft, Doncaster, DN6 8DA, United Kingdom

General Enquiries: [email protected]

Customer & Privacy Support: [email protected]

We will review legitimate privacy enquiries and respond in accordance with applicable legal requirements.