GDPR & Data Protection Policy

1. Our Commitment to Data Protection

TextPixora provides an online AI Image Generator from Text that allows users to enter prompts and generate digital visual content.

In providing these services, we may process personal information relating to:

registered users;
website visitors;
customers;
subscribers;
individuals contacting customer support; and
other persons whose information is lawfully provided through the platform.

We aim to handle personal information fairly, transparently, securely, and only for legitimate purposes.

2. Applicable Data Protection Framework

Because TextPixora is operated by a company registered in the United Kingdom, its processing activities may be subject to:

the UK General Data Protection Regulation (UK GDPR);
the Data Protection Act 2018;
relevant provisions of the Data (Use and Access) Act 2025; and
other applicable UK privacy and electronic communications requirements.

Where TextPixora's activities fall within the territorial scope of the EU GDPR, relevant EU data-protection requirements may also apply.

The Data (Use and Access) Act 2025 introduced changes to the UK's data-protection framework, and the ICO confirms that its data-protection provisions are now in force.

3. Data Controller

For personal information where we determine the purposes and means of processing, the relevant data controller is:

COMPUTER ABC SYSTEMS CENTRE LTD

Trading Name: TextPixora

Website: textpixora.com

Company Registration Number: 16243442

Registered Address: Dept 6165, 43 Owston Road, Carcroft, Doncaster, DN6 8DA, United Kingdom

General Enquiries: [email protected]

Privacy & Customer Support: [email protected]

Certain third-party providers may act as processors on our behalf or, depending on their role, as independent controllers.

4. Data Protection Principles

Where applicable data-protection law applies, we aim to process personal information in accordance with recognised data-protection principles.

Personal information should be:

processed lawfully, fairly, and transparently;
collected for specified and legitimate purposes;
adequate and relevant to those purposes;
limited to what is reasonably necessary;
kept reasonably accurate;
retained only for as long as necessary;
protected using appropriate security measures; and
handled in a manner that supports accountability.

These principles guide how TextPixora approaches account information, prompts, generated content, payment records, technical information, and other personal data.

5. Personal Information We Process

Depending on how TextPixora is used, personal information may include:

Account Information

name;
email address;
username;
account identifier;
authentication information;
account settings; and
login activity.

AI Service Information

text prompts;
generation instructions;
image-generation preferences;
generated images;
generation history;
credit usage; and
related technical information.

Transaction Information

billing details where necessary;
transaction references;
selected plans;
payment status;
purchase history;
refund information; and
subscription information.

Technical Information

IP addresses;
device information;
browser information;
operating systems;
session information;
website activity;
error logs; and
security logs.

Communications

We may also process information contained in customer-support enquiries, feedback, complaints, or other correspondence.

6. Lawful Bases for Processing

Where the UK GDPR or EU GDPR applies, TextPixora relies on an appropriate lawful basis for processing personal information.

Contract

Processing may be necessary to:

create and manage accounts;
generate requested AI images;
provide purchased credits;
manage subscriptions;
provide digital services; and
process requested account functionality.

Consent

Consent may be used where required for:

certain marketing communications;
optional cookies;
optional tracking technologies; or
other processing activities where consent is appropriate.

Where processing relies on consent, users may withdraw that consent in accordance with applicable law.

Legitimate Interests

TextPixora may rely on legitimate interests for activities such as:

maintaining website security;
preventing fraud;
detecting misuse;
improving platform performance;
protecting legal rights; and
understanding general service usage.

Where legitimate interests are relied upon, we consider the potential impact on individuals' rights and interests.

Legal Obligation

Processing may be required to comply with:

accounting obligations;
taxation requirements;
legal proceedings;
regulatory obligations;
valid law-enforcement requests; or
other legal duties.

Other lawful bases may be used where applicable and legally appropriate.

7. AI Prompts and Personal Data

TextPixora is primarily designed to process creative text instructions for image generation.

Users should avoid including unnecessary personal information in prompts.

In particular, users should avoid entering:

passwords;
banking credentials;
complete card information;
government identification numbers;
confidential business records;
private medical information; or
other sensitive personal information not required for image generation.

Where users submit personal information concerning another individual, they are responsible for ensuring they have a lawful basis or appropriate authority to do so.

8. Special Category and Sensitive Information

TextPixora is not designed primarily for processing highly sensitive or special-category personal information.

Users should avoid deliberately submitting information revealing sensitive matters unless there is a valid reason and lawful basis for doing so.

Where such information is identified, additional legal requirements may apply depending on the processing involved.

9. Purpose Limitation

We aim to collect and use personal information for clear purposes.

These may include:

providing AI image generation;
managing user accounts;
processing digital purchases;
maintaining subscriptions;
providing customer support;
improving technical performance;
maintaining security;
preventing fraud;
complying with legal requirements; and
communicating service information.

Personal information should not be reused for an incompatible purpose without considering whether the additional processing is lawful and appropriate.

10. Data Minimisation

We seek to limit personal information to what is reasonably necessary for the relevant service or purpose.

For example, TextPixora does not require users to place unnecessary personal details into image-generation prompts.

Users are encouraged to provide only information required to complete their requested activity.

11. Data Accuracy

We take reasonable steps to ensure personal information maintained by TextPixora is sufficiently accurate for the purposes for which it is used.

Users should keep account information, particularly email and billing details, reasonably current.

If information held about a user is inaccurate, the user may contact [email protected] to request correction where applicable.

12. Data Retention

TextPixora does not retain personal information indefinitely merely because it has been collected.

Retention depends on factors including:

account status;
purpose of processing;
transaction history;
generation functionality;
security requirements;
fraud prevention;
customer-support needs;
accounting obligations;
legal claims; and
applicable legal requirements.

Information no longer reasonably required may be deleted, anonymised, or securely disposed of.

Certain records may need to remain available after account closure where required for legal, accounting, security, fraud-prevention, or dispute-resolution purposes.

13. Individual Privacy Rights

Depending on applicable law, users may have rights concerning their personal information.

These may include the right to:

access personal information;
request correction;
request deletion;
request restriction of processing;
object to certain processing;
request data portability where applicable;
withdraw consent;
object to direct marketing; and
raise a complaint about how personal information is handled.

These rights may be subject to applicable conditions, limitations, or exemptions.

14. Right of Access

Where applicable, individuals may request confirmation of whether TextPixora processes their personal information and request access to relevant information.

We may verify the identity of the requesting person before releasing account or personal information.

This protects users against unauthorised disclosure.

15. Right to Correction

Users may request correction of personal information that is inaccurate or completion of information that is incomplete.

Requests should provide enough information for us to identify the relevant record and understand the correction being requested.

16. Right to Erasure

Users may request deletion of personal information where applicable.

Deletion rights are not absolute.

Information may need to be retained where necessary for:

legal obligations;
accounting records;
payment disputes;
fraud prevention;
cybersecurity;
legal proceedings; or
establishing, exercising, or defending legal claims.

Further details are available in our Account & Data Deletion Policy.

17. Restriction and Objection

Where applicable, users may request restriction of certain processing or object to processing carried out on particular legal grounds.

For example, individuals may object to direct marketing.

We will assess applicable requests in accordance with relevant data-protection requirements.

18. Data Portability

Where the legal requirements for data portability are satisfied, users may have the right to receive certain personal information they provided in a structured, commonly used, and machine-readable format.

This right applies only to qualifying processing.

19. Withdrawal of Consent

Where processing depends on consent, users may withdraw that consent.

Withdrawal does not make processing carried out lawfully before withdrawal unlawful.

For marketing communications, users may use the unsubscribe mechanism provided in relevant communications or contact us.

20. Automated Processing and AI

TextPixora uses automated AI technology to interpret prompts and generate images.

The automated generation of an image from a creative prompt does not necessarily amount to automated decision-making producing legal or similarly significant effects on an individual.

Automated tools may also be used for:

fraud detection;
account security;
platform abuse prevention;
service personalisation; or
technical optimisation.

Where applicable law provides rights relating to solely automated decisions producing legal or similarly significant effects, we will seek to respect those rights.

21. Data Security

TextPixora takes reasonable organisational and technical measures designed to protect personal information against:

unauthorised access;
unlawful disclosure;
alteration;
accidental loss;
misuse; and
destruction.

Depending on our systems, measures may include:

SSL/TLS encryption;
authentication safeguards;
access restrictions;
secure hosting;
security monitoring;
firewalls;
backups;
software updates;
security logging; and
fraud-prevention controls.

No internet or electronic storage system can be guaranteed to provide absolute security.

22. Personal Data Breaches

Where a suspected personal-data breach occurs, TextPixora may take reasonable steps to:

investigate the incident;
contain affected systems;
assess affected information;
identify potential risks;
remediate vulnerabilities;
preserve relevant records; and
take appropriate corrective action.

Where applicable law requires notification to a regulator or affected individuals, we will seek to meet those obligations.

23. Third-Party Processors

TextPixora may use external service providers for activities such as:

hosting;
cloud computing;
AI image processing;
payment processing;
email services;
authentication;
analytics;
security; and
customer-support technology.

Where a provider processes personal information on our behalf as a processor, appropriate data-protection arrangements may be required.

We seek to share only information reasonably necessary for the relevant service.

24. International Data Transfers

Certain technology or infrastructure providers may process personal information outside the United Kingdom.

Where this results in a restricted transfer under UK data-protection law, TextPixora will seek to use an appropriate transfer mechanism.

Depending on the circumstances, this may include:

UK adequacy regulations;
appropriate safeguards;
the UK International Data Transfer Agreement;
the UK Addendum to EU Standard Contractual Clauses; or
another legally permitted mechanism.

Current ICO guidance confirms that the IDTA and UK Addendum remain available safeguards for qualifying restricted transfers, alongside adequacy mechanisms and other permitted protections.

25. Cookies and Electronic Communications

TextPixora may use cookies or similar technologies for purposes including:

essential website operation;
account authentication;
security;
preferences;
analytics; and
marketing where implemented.

Where consent is legally required for non-essential technologies, users should be given an appropriate choice.

Further details are provided in our Cookie Policy.

26. Marketing and Data Protection

TextPixora may send promotional communications where there is an appropriate legal basis.

Users may opt out of promotional communications without preventing essential service communications such as:

account-security notices;
payment confirmations;
subscription information;
password resets; or
important legal or operational notices.

Marketing preferences will be handled separately from necessary transactional communications.

27. Children's Information

TextPixora does not intentionally seek to collect children's personal information contrary to applicable law.

Where parental or guardian authorisation is legally required, users should not submit children's personal information without the required authority.

If we become aware of personal information collected in circumstances that do not comply with applicable requirements, reasonable steps may be taken to restrict or remove that information.

28. Accountability and Data Protection Practices

TextPixora aims to maintain reasonable accountability measures appropriate to the nature and scale of its processing activities.

Depending on applicable requirements and operational practices, this may include:

reviewing data-processing activities;
controlling access to information;
assessing third-party providers;
maintaining appropriate records;
reviewing security arrangements;
responding to privacy requests;
considering privacy risks when implementing new features; and
updating policies when data-processing practices materially change.

29. Complaints and Supervisory Authorities

Users should contact [email protected] if they have concerns regarding our processing of personal information.

Where applicable, individuals may also have the right to lodge a complaint with a competent data-protection supervisory authority.

For processing falling under UK data-protection law, the relevant supervisory authority is the Information Commissioner's Office (ICO).

Users located in jurisdictions where another supervisory authority has jurisdiction may also have rights to contact that authority.

30. Changes to This Policy

This GDPR & Data Protection Policy may be updated where necessary due to:

changes in applicable law;
changes to AI functionality;
new platform features;
changes to service providers;
changes to data-processing practices; or
updated regulatory guidance.

The current version will be published through textpixora.com.

Effective Date: 25 September 2026

Last Updated: 25 September 2026

31. Contact Us

For data-protection enquiries, privacy concerns, correction requests, deletion requests, or other questions about personal information, contact: