Data Usage Policy

1. About TextPixora

TextPixora is an online AI Image Generator from Text that allows users to submit written prompts and generate digital visual content using artificial intelligence technology.

Providing this functionality requires certain information to be processed when users:

• create an account;
• enter prompts;
• select generation settings;
• generate images;
• download outputs;
• purchase credits or subscriptions;
• manage account features; or
• contact customer support.

We aim to use information only for clear and legitimate purposes connected with providing, securing, maintaining, and improving TextPixora.

2. Types of Data We May Process

Depending on how users interact with TextPixora, we may process:

• account information;
• email addresses;
• usernames and account identifiers;
• authentication information;
• text prompts;
• generation instructions;
• selected styles and settings;
• generated images;
• generation history;
• download activity;
• credit or token usage;
• subscription information;
• transaction references;
• payment status;
• website usage information;
• IP addresses;
• browser and device information;
• security logs;
• error and diagnostic information;
• cookie information; and
• customer-support communications.

We seek to process only information reasonably necessary for relevant purposes.

3. How We Use AI Prompts

When you submit a prompt, TextPixora may process that prompt to understand your request and generate the requested image.

Prompt information may be used for purposes including:

• processing your generation request;
• communicating with relevant AI infrastructure;
• applying selected generation settings;
• producing requested images;
• displaying results;
• maintaining generation history where available;
• troubleshooting failed requests;
• detecting abuse or prohibited activity; and
• maintaining platform security.

Users should avoid entering unnecessary personal or confidential information into prompts.

4. Generated Images

Generated images may be processed by TextPixora as necessary to provide the requested service.

Depending on available features, this may include:

• displaying generated images;
• enabling downloads;
• showing previous generations;
• maintaining user generation history;
• linking images to the relevant account;
• investigating technical errors;
• detecting misuse; and
• responding to customer-support requests.

AI-generated images may contain unexpected or unintended results. Users should review generated content before publishing or using it for commercial purposes.

5. Sensitive Information in Prompts

TextPixora is designed primarily for creative image-generation instructions rather than the processing of highly sensitive personal information.

Users should avoid submitting information such as:

• passwords;
• payment-card numbers;
• CVV codes;
• banking passwords;
• government identification numbers;
• confidential business information;
• private medical information; or
• other unnecessary sensitive personal data.

If personal information is included in a prompt, users are responsible for ensuring they are permitted to submit and use that information.

6. Use of Data to Provide the Service

Information may be used where necessary to provide core TextPixora functionality.

For example, we may use information to:

• authenticate users;
• manage accounts;
• process generation requests;
• calculate credit usage;
• provide generated images;
• enable downloads;
• manage subscriptions;
• confirm transactions;
• provide account history; and
• respond to customer requests.

Some processing is therefore necessary for users to receive services they have requested.

7. Service Improvement

We may analyse limited technical and usage information to understand how TextPixora performs and how its features are used.

This may help us:

• diagnose errors;
• identify broken features;
• understand platform performance;
• improve website usability;
• optimise generation workflows;
• maintain system reliability;
• prevent technical abuse; and
• develop or improve platform functionality.

Where possible and appropriate, aggregated or de-identified information may be used instead of directly identifiable information.

8. AI Model Training and User Content

TextPixora does not automatically claim ownership of user prompts or generated images simply because they are submitted through the service.

Whether user prompts or generated content are used for AI model training should depend on TextPixora's actual technical arrangements and the terms of any AI providers involved.

We will not state that user content is used to train AI models unless that reflects the actual service configuration and an appropriate legal basis and disclosure are in place.

Where an external AI provider processes prompts or outputs, its role and applicable contractual protections should be considered as part of TextPixora's data-governance practices.

9. Account and Usage Data

Account information may be used to:

• register users;
• authenticate logins;
• maintain account settings;
• record credit balances;
• provide generation history;
• prevent account misuse;
• investigate suspicious activity; and
• provide customer support.

Usage data may also help us understand which features are operating properly and identify unusual activity that may affect the security or stability of the platform.

10. Payment and Transaction Data

Where users purchase credits, plans, subscriptions, or other digital services, TextPixora may process limited transaction information.

This may include:

• transaction references;
• payment status;
• purchase amount;
• currency;
• purchased plan or service;
• billing information where necessary; and
• refund or dispute information.

Sensitive payment credentials are generally handled by the relevant payment processor.

TextPixora does not intentionally store complete payment-card numbers, CVV codes, banking passwords, or similar authentication credentials where payments are processed externally.

11. Cookies and Website Usage

TextPixora may use cookies and similar technologies to support:

• authentication;
• website sessions;
• account security;
• preference management;
• payment processes;
• analytics;
• fraud prevention; and
• website functionality.

Non-essential cookies will be managed in accordance with applicable consent requirements.

More information is available in our Cookie Policy.

12. Third-Party Processing

TextPixora may rely on third parties to provide technical or operational services.

These may include:

• AI infrastructure providers;
• cloud hosting providers;
• database services;
• payment processors;
• authentication services;
• security providers;
• analytics services;
• email-delivery services; and
• customer-support tools.

Information shared with these providers should be limited to what is reasonably necessary for the relevant service.

Third-party providers may be required to protect information in accordance with applicable contracts, privacy requirements, and their respective roles under data protection law.

13. Data Sharing

TextPixora does not sell or rent users' personal information to third parties for their independent commercial use.

Information may be disclosed where reasonably necessary to:

• provide AI generation services;
• process payments;
• host or secure the platform;
• prevent fraud;
• provide customer support;
• comply with applicable law;
• respond to lawful regulatory or court requests;
• protect legal rights; or
• complete a legitimate business restructuring or transfer.

We aim to limit disclosure to information relevant to the purpose for which it is shared.

14. Data Minimisation and Purpose Limitation

TextPixora seeks to follow the principle that personal information should be adequate, relevant, and limited to what is reasonably necessary for its stated purpose.

Information collected for one purpose should not be reused for an unrelated purpose without considering whether the new use is lawful and appropriate.

For example, account information collected to provide TextPixora services should not automatically be treated as permission to use that information for unrelated purposes.

Users are also encouraged to minimise the personal information they include in AI prompts.

15. Data Retention

Information is retained only for as long as reasonably necessary for the purposes for which it is processed.

Retention may depend on:

• account status;
• service functionality;
• generation history;
• transaction requirements;
• security requirements;
• customer-support needs;
• fraud prevention;
• accounting obligations;
• legal requirements; and
• dispute resolution.

Prompts and generated images may be retained where necessary to provide account functionality, generation history, troubleshooting, security, or related services.

Information that is no longer reasonably required may be deleted, anonymised, or otherwise securely disposed of, subject to applicable legal requirements.

16. Security of User Data

We take reasonable measures designed to protect data against unauthorised access, disclosure, alteration, misuse, or loss.

Depending on TextPixora's technical configuration, these measures may include:

• encrypted connections;
• access controls;
• authentication protections;
• secure hosting;
• restricted administrative access;
• security monitoring;
• system updates;
• logging;
• backups; and
• fraud-prevention controls.

No online platform can guarantee complete security, and users should also protect their login information.

17. International Processing

Some infrastructure or technology providers may process information outside the United Kingdom.

Where restricted international transfers of personal information occur, TextPixora will seek to use an appropriate lawful transfer mechanism where required.

Depending on the circumstances, this may include:

• UK adequacy regulations;
• appropriate contractual safeguards;
• the UK International Data Transfer Agreement;
• the UK Addendum to EU Standard Contractual Clauses;
• Standard Contractual Clauses where applicable; or
• another legally recognised transfer mechanism.

18. User Rights and Control

Depending on applicable law, users may have rights concerning personal information processed by TextPixora.

These may include rights to:

• access personal information;
• correct inaccurate information;
• request deletion;
• restrict certain processing;
• object to certain uses;
• request applicable data portability;
• withdraw consent where processing relies on consent;
• opt out of marketing; and
• raise a privacy complaint.

Rights may be subject to applicable legal conditions and exemptions.

Requests concerning personal information may be sent to [email protected].

19. Account Closure and Data Deletion

Users may request closure of their TextPixora account by contacting [email protected].

Where a valid deletion request applies, relevant personal information may be deleted or anonymised unless retention is necessary for legitimate or legal purposes.

Certain records may need to remain available for:

• payment and accounting obligations;
• fraud investigations;
• security purposes;
• chargebacks;
• legal disputes;
• regulatory compliance; or
• establishing or defending legal claims.

Account closure therefore does not necessarily result in immediate deletion of every associated record.

20. Children's Data

TextPixora does not knowingly seek to collect children's personal information in circumstances where appropriate parental or guardian authorisation is legally required.

Users must satisfy the applicable requirements for using online services in their jurisdiction.

If we become aware that children's information has been processed contrary to applicable requirements, we may take reasonable steps to restrict or remove that information.

21. Legal and Regulatory Framework

TextPixora is operated by a United Kingdom registered company.

Where applicable to our processing activities, relevant data protection requirements may include:

• the UK GDPR;
• the Data Protection Act 2018;
• applicable provisions of the Data (Use and Access) Act 2025;
• the Privacy and Electronic Communications Regulations 2003 (PECR); and
• the EU GDPR where its territorial scope applies.

TextPixora seeks to use personal information for defined purposes and to limit processing to information reasonably necessary for those purposes.

22. Changes to This Data Usage Policy

We may update this policy where our:

• AI functionality changes;
• data-processing activities change;
• service providers change;
• payment systems change;
• security practices develop; or
• legal obligations change.

Material updates may be communicated through the website, account notifications, or email where appropriate.

Effective Date: 25 September 2026

Last Updated: 25 September 2026

23. Contact Us

For questions regarding data usage, AI prompts, generated images, account information, or privacy matters, contact:

COMPUTER ABC SYSTEMS CENTRE LTD

TextPixora

Website: textpixora.com

Company Registration Number: 16243442

Registered Address: Dept 6165, 43 Owston Road, Carcroft, Doncaster, DN6 8DA, United Kingdom

General Enquiries: [email protected]

Customer & Privacy Support: [email protected]